Guide to adding content to HF Community Compass

To maintain consistency in the way the content is presented and to ensure we follow best practice for web content and make it accessible for all, please follow the guidance below.

Style guide

You will be inputting content via template forms which control the look and feel of the website and give some guidance where needed. However there are free text fields for you to add descriptions which allows you a bit more freedom and you can add headings, images and links. For useability and accessibility reasons we ask that you follow these guidelines.

Writing content for the web

Writing great content clearly, in plain English, and optimised for the web helps people understand and find the information they need quickly and easily. The GOV.UK style guide show how to write great content.

Adding headings correctly

If you add headings to your descriptions always use H2s then H3s. Don't use H3s unless there is an H2 already above it.

Adding text links

You may want to add a link in the free text field to another website or a document on a website etc. Please always use descriptive text for these links rather than just 'click here'.

• Linking to another website. Often when you copy a URL into the text it will automatically show the webpage title. Welcome to GOV.UK. This is preferable to https://www.gov.uk/

• Linking to a document - the text link should be Document name, file type and size eg Starting school brochure 2025 (PDF, 7.82MB)

Some advice on preferred words

Use 'at risk' rather than 'vulnerable'

Accessibility tips

Drop-in sessions during April

The admin interface is intuitive and there are explanations and help tips throughout. However, we are running training sessions during April hosted by various VSOs in the borough if you want to help to get started in managing your content. We will also be providing video guides soon.

Here are the dates, locations and times for sessions during April.

FAQs

Q - Can more than one person in my organisation have a user account?

A - Yes, you can have as many people managing your content as you want.

Q - My organisation provides services for other organisations, can I still add my organisation to this site?

A - Yes, of course! You can add the eligibility criteria to your entry to make it clear who your service if aimed at.

Q - Can I upload documents to my service / event /organisation page?

A - No, you can't upload PDFs or word docs to the website. This is to ensure that content being presented in html which is accessible to screen readers and other assistive technology. You can link to documents on other websites though.

Q - Can I add images to my services, events or organisation pages?

A - Yes, we encourage use of images and organisation logos and there are plenty of opportunities to add images. However, do not use images to present written information as this is not accessible to assistive technology. Exceptions would be where your logo contains text or other images with short snippets of text. These can be made accessible by adding alternative text. All image upload fields require alternative text to be added to the field provided.

Q - Can I amend an event after I have published it?

A -

Q - When should a service be classed as an event and visa versa

A -

Q - Can I add multiple locations / days / times to services or events?

A -